Q&A

You can contact us by email at lawyer@khai-partners.com, through WhatsApp at +62 823-5555-5880, or by submitting the contact form on our website. Please include a brief description of your inquiry and any relevant deadlines so we can discuss the appropriate next steps.

Prepare a short summary of the matter, a timeline of key events, the names of the parties involved, and the outcome you hope to achieve. Let us know what relevant documents are available, but please wait for our guidance before sending sensitive or confidential materials.

Our office is located in Balikpapan, East Kalimantan. Please contact us beforehand to arrange an appointment so the appropriate member of our team can be available to discuss your matter. Our address and location map are available on the Contact page.

Every matter at KHAI & Partners is led directly by a partner. This approach provides clear responsibility for the legal strategy and oversight of the work undertaken on your behalf.

The timeline varies depending on the complexity of the matter, the parties involved, and any court or administrative procedures. After an initial review, we can discuss the likely stages and factors that may affect progress.

No. Submitting a contact form, sending an email, or contacting us through WhatsApp does not by itself establish a lawyer-client relationship. Representation begins only after the firm has agreed to act and the scope and terms of the engagement have been confirmed.

Please mention the deadline clearly when contacting us, particularly if you have received a summons, hearing notice, or a document requiring a response. Sending an inquiry does not confirm that we have accepted the matter or can act before the deadline; please obtain confirmation directly from our team.

Not every dispute requires court proceedings. Depending on the circumstances, negotiation, mediation, or arbitration may offer a suitable route to resolution. We assess the available options against your objectives, the evidence, and the practical implications of each approach.